• Privacy Policy

    We're glad you're here. This is the Ican Online Tutors Privacy Notice!

    Both the www.icanonlinetutors.com.ng and www.courses.icanonlinetutors.com.ng are owned and operated by ICAN Online Tutors ("We" or "Our"). The Website and web Application are platforms designed to host, manage, and distribute curriculum-relevant content to students via smartphones and tablets with little regard for internet costs and limitations.

    This page explains Our practices for collecting, using, and disclosing your personal information when you visit, access, browse, and/or use Our Website or web application as Well as any storage or transmitting devices We may provide. Please read the following carefully as it is crucial that you comprehend how We intend to keep and safeguard the private information you give us. In accordance with accepted global standards for user privacy and data protection, ICAN Online Tutors adheres to a number of principles to protect your privacy.

    Your confidence and trust are greatly appreciated by ICAN Online Tutors. We are dedicated to maintaining the confidentiality of your information at all times. Please get in touch with us if you have any questions about this Notice or our practices for protecting your personal information.

    Contact Details

    Detailed information about us is as follows:

    Full company name: IOT Academy Limited

    Email address: [email protected]

    Address: ICAN Office, ICAN-BOI Innovation Hub, 5th Floor, 82, Muritala Muhammed Way, Ebute-Metta,Lagos.

    Phone: 08080665292 08185993275

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        Consent

        You consent to the information being collected and used in accordance with this Notice by accessing or using our services or Products. You can change your mind and withdraw your consent at any time after you give it by contacting us at [email protected] However, your withdrawal of consent will

        not affect the legality of any processing done prior to your withdrawal.

          

        The Information We Gather About You

        We obtain information about you when you register on Our Platform. This data might consist of:

        • Profile information, including your name, e-mail address, location, and phone number;
        • Our payment service providers may also require financial information, including your credit card number, billing address, and payment options;
        • We may collect Technical data, including the type of mobile device and internet browser you use, your computer's IP address, and information about the pages you access, a device ID or unique identifier, page view statistics, standard Web log data, still and moving images, etc.; marketing data, like user feedback; and usage data, like time spent using our app, when it was opened, device data, and learning statistics (time spent learning, lessons, test scores, etc.).

        Your Personal Data and How We Use It

        Your personal information will only be used by us for the specific reasons We collected it, which may include any or all of the following:

        • to create an account for you
        • to complete and send your order.
        • to oversee your relationship with us; to suggest goods or services that you might find interesting;
        • to enable us to determine and offer the services that most closely match your interests;
        • to make the Platform easier for you to use by requiring you to enter information only once; to manage risk; to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; to send you periodic emails and marketing materials regarding your interest in Our products and services.

    • External Links

      On rare occasions, We might offer or include third-party products or services on Our Platform. As a result, Our Platform may include links to Websites owned and run by third parties. These third-party Websites could each have a unique privacy policy that would control how your personal information was gathered and used. Because this Notice will no longer be applicable, We strongly advise you to review these privacy policies. Therefore, We are not accountable or responsible for the information, activities, or privacy practices of such third-party Websites.

      Cookies

      If you permit, We may use cookies, which are small files that contain a string of characters, on our Website. By using these cookies, We can recognize your browser in a special way and separate you from other visitors to our Website. This enables us to keep track of your preferences and give you a customized and easy browsing experience; "Analytical" cookies are the type We use. They make it possible for us to identify and tally the number of visitors as Well as observe how they navigate the Website while using it. By ensuring that users can easily find what they're looking for, for instance, this helps us improve the functionality of Our Website. We don't divulge any of the data that the cookies collect to outside parties.

    User Profiles

    Each user who has registered has a distinctive personal profile. We make sure that only you can access your profile through your email address and password you created.

    When you register, We create your profile, It is your ticket to easy navigation throughout Our Platform, enabling you to use Our Platform without having to complete registration forms with data you've already given. You won't need to re-register even if you switch mobile devices; all you need to do is just to use your email and password to log in.

     

    Privacy of Data

    Your personal information is processed and stored by us in Nigeria on our computers. In the event that We must transfer your data to another nation, that nation's data protection laws must be sufficient. Please rest assured that We have taken the necessary precautions to protect your personal information from loss, alteration, disclosure, or other unauthorized uses, including but not limited to access controls, firewalls, data encryption, and physical security.

    Furthermore, We only allow employees, agents, and contractors who need to know about your personal information to access it. Your personal data will only be handled by this personnel in accordance with Our instructions, and they are under a duty to maintain confidentiality at all times.

    It should be noted that We have procedures in place to handle any suspected personal data breach and will alert you and any relevant regulator in the event that We are required by law to do so.

    • Preservation of Personal Data

      Your personal information will be retained by us for as long as necessary to fulfill the purposes for which it is being processed, as Well as for legal, tax, accounting, and regulatory requirements. For as long as is necessary for us to handle or address any complaints, questions, or issues pertaining to Our relationship with you, We will keep the personal data. In connection with this, We may keep your personal information for a longer time if a complaint is made against Us or if We have reason to believe that Our relationship with You will result in litigation.

      When you let us know that you don't want to hear from us anymore, we’ll keep the bare minimum of information to make sure We don't contact you again. When there is no longer a legal, business, or user need for it to be retained, We will actively review the personal information We hold and securely delete it, or in some cases, conceal it.

      Your Legal Rights

       

      You are entitled to:

      • Submit a "data subject access request" to gain access to your personal information. This gives you the opportunity to request a copy of the personal data We currently have on file for you and confirm its accuracy. Please be aware that there may be a fee associated with a data subject access request; ask us to correct the personal information We have on file for you. This gives you the opportunity to correct any incomplete or inaccurate data We may have about you, though We may need to confirm the validity of any updated information you provide to us;

      • Ask to have  your personal information deleted.  In cases  where there is no justification for us to keep processing personal data, you can request that We delete it or remove it. If you successfully exercised your right to object to processing (see below), if We may have processed your information unlawfully, or if We must delete your personal data to comply with local law, you also have the right to request that We delete or remove your personal data from our systems. Keep in mind, though, that there are some instances where We may not be able to accede to your request for erasure due to particular legal considerations, which, if any, will be disclosed to you at the time of your request;
      • If We are processing your personal data based on Our (or a third party's) legitimate interests and there is something about your situation that makes you want to object to processing on this ground because you believe it affects your fundamental rights and freedoms, you have the right to object to that processing. Additionally, if We are using your personal data for direct marketing, you have the right to object. In certain circumstances, We may show that Our legitimate interests in processing your information out weigh your rights and freedoms;
      • Request the transfer of your personal data to  you or to a third party. Your personal information   will be delivered to you, or a chosen third party, in a structured, widely accepted, machine-readable format. Keep in mind that this right only applies to automated information that We used with your prior consent or in order to carry out a contract with you. Please be aware that this request might also be subject to an administrative fee;
      • Where We are relying on your consent to process your personal data, you may revoke it at any time. However, the processing that was done before you withdrew your consent will still be legal. We might not be able to provide you with particular goods or services if you withdraw your consent. If this is the case, We will let you know when you withdraw your consent.

     

    Security

    To ensure the security and accuracy of your personal information, We at ICAN Online Tutors take a number of reasonable security precautions.

    At the technical and operational levels, We have put in place strict controls and security precautions to prevent unauthorized access to your information. Your personal data is transmitted securely through our platform using Transport Layer Security (SSL). Once you have successfully logged into the platform, the padlock icon ought to appear in your URL address bar. Additionally, the URL address will begin with https://, signifying a secure Web page.

    It's important to remember that you play a big part in keeping your information safe. Do not disclose your username and password to anyone else as this prevents anyone from viewing or editing your personal information. We cannot, however, promise that there won't ever be a security breach because the internet is not a secure medium. As a result, We are not liable for any issues, including those caused by unauthorized third-party breaches of Our reasonable security measures, such as those committed by hackers.

    Web Privacy Notice Only

    Information gathered offline is not covered by this online Notice; it only applies to information gathered on Our Platform.

    Modifications to Our Privacy Policy

    This Privacy Policy is subject to change, and if it does, We will post the updated terms on this page. It is your responsibility to review the Privacy Policy each time you use our services or submit information to us. Your continued use will serve as your acceptance of any such changes. When a revision is material or the intended purpose for processing changes, ICAN Online Tutors will let you know by email, pop-up, or redirection when you log into our platform.

    DISCLAIMER

    By agreeing to this Policy, We do not guarantee that Our service will be error-free or interruption- free or that Our platform(s) will function as described, be suitable for use, or be in good condition. There will be no liability or responsibility for risks related to using Our Platform, including but not limited to any risk that a virus, software, or other file that could be transmitted or activated via Our Platform or your access to it will harm your computer, software, or data. The accuracy of the data on Our Platform particularly that shared by third party users, is not something We can guarantee.

    Contact us at:

    [email protected] if you have any inquiries regarding this privacy policy.